пятница, 30 октября 2015 г.

How to make money on healthy eating: A Success Story


The founder of the project Easy Meal Vadim Malkin - a person with dual nationality, political strategist in the past, intends to create a network in Moscow mini-cafe, where it will be offered only healthy food. More recently, Vadim had problems with being overweight, but appealed to the holy faith nutritionists, and was able to achieve an optimum result. His cravings for healthy food, he decided to instill in employees and offices in Moscow, but too meticulous approach to the preparation of diets and selection of products more than once put the project on the brink of survival. Now Malkin said that much would be done differently if it starts all over again.

Film critic, a political scientist, entrepreneur

40-year-old Vadim was born in the Moscow suburb of Khimki. In 1994 he graduated from the Film Institute with a diploma "film critic-writer." In 1996 he got a job in the first sociological agency Russian Research, where, in his words, doing everything right, from technical support to the analysts. Sociology fascinated him, and he defended on this subject thesis at Moscow State University.

After the Russian Research, he went to work communications agency Burson-Marsteller, which has launched a project of the World Bank for the development of legal culture in Russia. Then there were the Federal News Agency (FAI), spin-doctoring, and he created the Agency for Strategic Communications, whose client was the party "Yabloko", funded by Yukos ... As you know, the history of the oil company ended dramatically and Vadim in October 2003, went to London, where until now He spends most of the time.

London's business did not go: the security of Russian companies do not trust the person associated with Yukos.

At Albion in 2003, he launched his first business - consultancy Russian Axis, which was to assist major Russian companies to do business in England. However, the idea was not particularly successful: the security of many domestic companies after the verification refused to cooperate with Vadim because of its connection with Yukos. Then he decided to change direction and in 2007 created the Transitional Markets Consultancy - Project who advised foreign companies in their activities in the markets of the former Soviet Union. In 2010, he graduated from the MBA program TRIUM, where he met future partner for Easy Meal, Petersburger Yuri Samokhin. By the time the advice Vadim tired, and he began to think about the real business.

You are what you eat

The idea came to Vadim Malkin, when he arrived yl London to Moscow, faced with the fact he did not know that you can have. Just because a healthy diet is not possible in most outlets catering capital and change their habits Malkin did not want to. He thought it would be interesting to run the project that delivers healthy food directly to your home or office.

Preliminary calculations show that the launch of Easy Meal in London would cost 15 million rubles in Moscow - 10 times cheaper.

Vadim said that for a long time to choose where to start a business: in London or Moscow. In the United Kingdom, according to preliminary calculations, the launch of the project costing 300 000 pounds. At the rate of 2011, when the decision to launch, the pound was worth about 50 rubles, that is, the English start would cost 15 million rubles. "This sum I did not have, and attract venture capital money I could not, and embarrassed," - says Vadim.

In Moscow the launch required 10 times less money - 1.5 million rubles. Choosing between London and the Russian capital, the partners decided nevertheless to start with Moscow. "Who would have thought I was fast, if you had to make the decision again. In London, it would be a more expensive, but safer ", - says Vadim.

Price start in Russia as a result has grown by 3.5 times

Firstly, the initial estimate increased by the fall of 2012, when the project was fully launched, more than three times - up to 5 million rubles. After several failures with partner restaurants in Easy Meal decided to organize its own production, it required additional capital expenditures. Secondly, to do business in Russia from London was quite difficult. Neither the preparation and control technology, or you can not try dishes.

Diet workplace

The essence of the project lies in the fact that the proponents of a healthy diet should choose his online Easy Meal dishes based on the ratio of calories and vitamins, proteins, fats and carbohydrates: every dish is accompanied by a list of ingredients and nutrients. And you can choose either a lunch or an entire program based on daily or weekly caloric norm that specifically hopes nutritionist. And as in any healthy diet, any diet is not one of the founders of Easy Meal did not understand, the company was called British nutritionist Sue Baik, which offered a variety of feeding programs according to the rules of nutrition with the layout nutrient composition (proteins, fats, carbohydrates, vitamins ) and sign in calories. As a result, several programs have been approved - for vegetarians, for dieters, for those who simply follow a healthy diet, etc.

We start a business Vadim Malkin and his wife Julia Umnyakova with atypical for the Russian startups thoroughness: they ordered a sociological study of healthy food market in Moscow. It turned out that the capital they have tens of thousands of potential clients, who work in offices and are willing to follow the figure.

Facts and figures about the Easy Meal

"We have made a business out of nowhere - rather, by denying what was then on the market", - says Vadim. The idea of ​​delivering rations has already been implemented in the US and Europe - there were about 10-15 companies. In Russia at that time was only Justforyou ».

The next step was the development of the site, which cost 500 000 rubles. It made for a long time, says Vadim. For the site a real battle between the humanities and the IT people who wanted to "128 buttons in terms of abstract algorithm" instead of user-friendly page with a minimum number of clicks. Remaking site took more than a year after the launch of the project and required additional investment.

In the year before the launch of Vadim launched an advertising campaign to Facebook - it allowed him to make the brand recognizable and to get feedback from potential customers in the course of the development of correcting errors and taking into account the wishes.

Stress test start

As long as the advertising campaign, the partners looked for a place where she was preparing food, and special equipment. Rent in Moscow was very expensive, and the suburbs are not suited for logistics - customers do not have to wait for three hours. They were looking for a few months, eventually we found a small kitchen on Alexis - more expensive than it was in the business plan, but there was no way. Logistics functions have decided to outsource friendly company.

Vadim Malkin: "The big problem was the same couriers. If a man of 30-40 years in Moscow came to settle courier 20 000. "clean" - it means something to him, most likely not. He or drug addict, or an alcoholic ... "

Vadim gladly and often talks about how Easy Meal ordered the original packaging with the logo that it is recognizable and it could heat up food. We went on Russian suppliers, but it turned out that to make such a package in the outback in England - fast, half the price and better. Order for the next six months has managed in the amount of about 300 000 rubles. But the customs of the requested documents with the press that in its production have not been used nanotechnology. Explanations with British provincials was pretty funny, says Vadim, but the main point was that in England since 1989, no seals. At all. I had to make it specially for the Russian customs.

Formulation and "conditional Onishchenko"

The project was started in the summer of 2012. Contrary to the expectations of the founders, sales and visitors to the site was not, and the partners decided they were wrong with the business idea and the region. But in the fall, according to Vadim, "flooded". It turns out that eating right not only want a woman - a lot of orders and come from men. The project is now almost two years, and the founders are already aware, when the wait for a seasonal decline, and when - growth.

As soon as sales improved, there was a problem with the "conditional Onishchenko." At Easy Meal is very rigid formula that is tied to the 14 parameters (calories, proteins, fats, saturated fats, sugars, vitamins, fiber, etc.), and when, for example, Russia banned imports of the cheese "Philadelphia", quickly find him substitution is not possible. Collapsing the whole nutrition program. Due to the unexpected unavailability of components had arisen remodel 12 food recalls Vadim.

"From this story I learned a good lesson: do not have to start a business without a partner, who would be well versed in the restaurant business", - says Vadim.

Now the average check one delivery Easy Meal - 1900 rubles. Vbudni carried 80-120 deliveries of nutrition programs - multi-day diet for the whole day (they have different lengths, from 5 to 21 days) and single orders - lunch. Half of the visitors bought lunch, half rations picks for the day.

The Easy Meal founders have invested 15 million rubles, and attracted investment estimated at 1 million euros. To date, the project partners have invested about 15 million rubles - the amount of the original estimate in London, says Vadim. Plus, in early 2013 attracted private investment, the size of which he did not disclose, but said that the project at the time of the transaction was estimated at 1 million euros.

The company came to self-sufficiency in the fall of 2013. While revenue fluctuates from 3 to 4.5 million rubles per month. Plans for this year is fairly modest: to grow revenue by 30-40% to a stable 5 million rubles a month, and start a new "offline" trend - a network of mini-cafe healthy diet.

Hydrogen sedan Honda CLARITY FUEL CELL presented in Tokyo


In the 44th Motor Show 2015 Tokyo Motor Show world premiere of fuel cell sedan Honda CLARITY FUEL CELL, which became the successor to the FCX Clarity.

The manufacturer has introduced its latest technology, have reduced the flow of fuel cells by 33% compared to the previous version. In this fuel cell power output amounted to more than 100 kW, and the output power density - 3.1 kW / l. Traction motor power of 130 kW fuel cell CLARITY FUEL CELL grouped into a block, which is about the same size compact as a standard V6. All this installation was able to place under the hood, allowing free space in the cabin. Inside, there are five comfortable seats for up to five adults.

The car can run on a single fueling of hydrogen (gas under pressure of 70 MPa) of more than 700 km. This is one of the highest values ​​in the industry. The hydrogen tank can be filled in about three minutes.

Novelty sales start in Japan in March 2016. Initially, Honda will offer its hydrogen car leasing Japanese government agencies and representatives of the business segment. Further, the company plans to release CLARITY FUEL CELL retail sale to consumers. Price exclusive leasing cars will be 7.66 million yen (or about $ 64 thousand.). The actual retail price has not yet announced.

7 questions for marketers that will help win customers


 1. How do potential customers find out about our offer?

Your main duty - to explain to the client what your proposal is different from competitors and why you should buy from you. So banal advice - whenever it is possible, tell me, what is your company different from all the others who are doing the same. For this, you certainly need to know its value proposition by 100% and know how to better represent the ideal client.

 2. What will make the potential customer to want to know more?

Imagine that your potential customer is already somewhere saw your promotional offer. But it was limited to advertising in a magazine or even a small number of characters online advertising. Ask yourself: what will make the potential customer to want to know more? You are required to set up such an educational route, during which a potential customer can examine your features and prospects for themselves. Such a request may not be coming.

Potential customers should be able to find the requested content at any time using the "Incoming search". This step is achieved by a content platform based on blogs, digital books, web sites like YouTube and SlideShare or social networking. In short, content marketing - our all. Configure the dates of your queries.

 3. Why are our potential customers agree to share our history?

Brand - it's not what you think you are, it's what customers think of you. And the third question reveals the problem of confidence in the brand - the right to ensure that your story was told, still need to make. If clients respect you, they will share your story and talk about it to their loved ones. What you need to do to become customers you respect? And what to do to recommend?

 4. How can we ensure that our customers get the desired result?

Today is not enough simply to promise. Most customers spend their little research before you buy and see examples of your broken promises. Unfulfilled promises immediately point out all the errors of business, even if your "For Sale" and the presentation of promises they have given the sky-high.

Practical examples and customer reviews - great launch pad, but there's nothing like personal experience. Ideally, if you are offering customers a free minimum.

 5. How can we make the buying process fun, easy and effective?

Here the customer has agreed to make the purchase. But your job does not end there, because you're a superstar. Now you should make the process of buying the same fun and convenient as your promotional offer. You can not skip this step. If you want to get a customer for life, you just have to think about how to sell it throughout life.

Once the client has decided to make the purchase, the best thing you can do for him - to tell what will happen next and who to contact with questions.

There will be great if at the stage of the sales you make something pleasant for the client. For example, you can ask your CEO to send a letter of thanks the CEO of the client company. Or simply treat your client pizza.

 6. What should we measure to make sure that our customers receive the expected results, and even more?

If the customer does not get the expected results, and your statistics show that gets a bad thing. This means that you are measuring is not the same figure. So you must measure to ensure that give the customer what you need?

 7. encourage our customers tell us their friends, neighbors and colleagues?

The study of this issue - the best way to increase sales.

Business plan production of semi-finished products


Opening the workshop for the production of semi-finished and profitable from the economic point of view. Key indicators of economic efficiency of the project are as follows:

Net income for the year = 1,535,277 rubles;

Profitability management = 17%;
The payback period = 8 months.
It is planned to receive a subsidy of 300 thousand. Rubles under the state program to support small and medium businesses Melekessky district - grants to budding entrepreneurs. Also, the project will be sent to their own funds in the amount of 700 thousand. Rubles. Total investment in the project will reach 1 million. Rubles.

Opening a workshop for the production of semi-finished products has its social indicators:

Registering a new business entity in the territory Melekessky area;
Creation of 12 jobs in the district;
Admission to the district budget Melekessky additional tax payments.

Company profile

Organizational and legal form of our company is a limited liability company - LLC "Simbirskie dumplings." Director of the company - Ivan Ivanov, it is also the initiator of the project. Taxation system plant for production of semi-finished products will be a simplified tax system (STS).

Currently started practical work on the project:

By registering, LLC "Simbirskie dumplings" in the local branch of the INFS;
Acquired ownership of the building to accommodate the production. Area - 1168 m2. At present the renovation of the building in order to meet all the requirements of SES and fire safety of production facilities;
There is a preliminary agreement with the company "Elwes' for the purchase of equipment for the plant for production of semi-finished products;
Signed a preliminary agreement for the supply of semi-finished products to the stores of Dimitrovgrad and Samara.
Description of products and services

The initial assortment of shop products will include:

Dumplings domestic wholesale price of 130 rubles. / Kg .;
Dumplings amateur, the wholesale price of 110 rubles. / Kg .;
Dumplings in Russian, the wholesale price of 90 rubles. / Kg .;
Cutlets domestic wholesale price of 110 rubles. / Kg .;
Cutlets amateur, the wholesale price of 90 rubles. / Kg.
With the development of enterprises and the establishment of new distribution channels, the product range will increase.

Every day will be shipped about 150 kg of finished product. The average wholesale selling price will be 106 rubles. / Kg.

Technology of production of semi-finished products includes such steps as: meat inspection, primary processing of carcasses, culinary cutting, sorting meat preparation semi-finished products, packaging of finished products.

Our company uses only high-quality raw materials. These include: The cooled or chilled beef first and second categories (GOST 779-55), pork meat (GOST 7724-77), veal, flour, baking (GOST 26574-85). The raw material will come from local wholesalers, large-scale agricultural producers and farms. All incoming raw materials will undergo strict veterinary controls.

Marketing Plan

The main competitors of our company will be similar to those producers who are in the territory Melekessky district and the town of Dimitrovgrad, as well as manufacturers from other areas. The range of products manufactured by its competitors is very wide, and the dispersion of prices is also very significant. However, studies show that retail outlets there is a shortage of high-quality semi-finished products "homemade". Demand for such products is always high and the supply is often lacking.

The competitiveness of our products will be achieved primarily through literacy ratio of price and quality of goods.
The implementation of output is planned to carry out the following distribution channels:

Implementation through retail sales outlets, shops and pavilions;
Implementation through the wholesale organization;
The conclusion of contracts post
Wicker furniture for sale as a business

Gone are the days when woven sandals are fashionable and comfortable shoes without a basket, a basket and the other straw ware does not do any one mistress, and without the thatched roof - no inn.

Now the old technology to create woven items found new inspiration in a beautiful piece of furniture in the furniture, which is especially comfortable and at home, and that is important is practical, very strong. Handmade and unique items are valued particularly highly, and since there is currently no automatic wicker furniture (it is not possible for technical parameters of raw materials), all products are made from natural materials by hand. Anything unusual may form the basis of a profitable business and income of the entrepreneur. We offer to think that this kind of business you can start on their own as a hobby and then, depending on the financial capacity to gradually increase the volume of production and sales.
It should be understood that the proposal for wicker furniture, which is available on the market in Russia is very expensive due to the fact that this furniture (mainly rattan) is imported. So it makes sense to start their own production to fill the niche of small and medium-price format.

So the plan.

1. Education weaving or selection wizard.
Training Courses basics of weaving can be purchased from specialists, which practically "from scratch" to help learn the craft. Tuition approximately $ 250-300, time - seven days or more. It is possible to agree on the implementation of work as an apprentice, then practical training budёt more efficient and cheaper, and improving - it is not one year, not that of the month. Post best with simple pieces of furniture, such as a model of the rocking chair, gradually expanding the product range. If you find a master who is able and willing to engage in this kind of production, together with you, then it will be easier to develop marketing and advertising spending.

2. Raw materials and the necessary tools.
For the production of wicker furniture use different materials. Start with a wicker. It is the most common type of raw material. The cost of a hundred pieces of vines varies between $ 5-8. Raw materials can be bought at the village craftsmen. If you adjust the delivery of the appropriate regions where the willows grow abundantly in nature, the material cost can be reduced significantly. But to find a well-trained cutters and clicker willow - is not easy. On the Internet a lot of information on this subject, so there is a choice.

For the purchase of special tools needed saws, plane, zhamok, Schmoll, chisels, Isere, drills, screwdrivers, knives, sandpaper and glue, you will need to spend at least $ 500.

3. Business process.
Rent or own production area. This can be a woodworking shop, heated warehouse, any non-residential premises an area of ​​no more than 30 square meters. Desk, chair, shelves and drawers for tools.
The expenditure will need to include the rental of retail space, or think variant of work on the principle of a wholesaler or if the owner of an existing store can trust putting products on a commission basis. And count on the fact that we will have to bear certain transport costs, to pay tax on income of an individual entrepreneur, to receive advice on the registration certificates of product quality, declarations, to fulfill the requirements for compliance with quality standards. By the way, when joining the membership of the Association of Russian folk art can be expected to expand the range of business and support.

4. Profit.
For example, at a cost of rocking chairs around $ 35-40, you can sell it for $ 200. If during the working week to make 1-2 chair (it's real), the net profit for the month may reach $ 640-660.
Chest can not sell for less than $ 180 a barrel in the stools (very simple and popular form of the product), or coffee table - for $ 40-50. 100-120% above cost gives the gross amount paid back, and then consider yourself.

How to increase sales?


Price incentives

This, of course, talking about discounts. From the viewpoint of normal business, unsold goods is of any value. You can, of course, happy to look at the shelves piled high with goods and warehouses, but the pleasure is very expensive, take money out of circulation.

The discount is usually given as a percentage (10% minus 20%) or in cash (minus RR 1, $ 5). You can also use popular way - the big price tags with dashed same prices.

1. Direct price reduction on a single product or group of products.
Most often used when the product "is not."

2. sale.
The main goal - to attract the attention of consumers great discounts and establish a permanent clientele.

Usually held in conjunction with the change of seasons, holidays, important events, such as the beginning of the school year, New Year, Christmas holidays, Valentine's Day, February 23, March 8, etc.

Sometimes sales are announced without reference to the events, but it is better to come up with a pretext to buyers do not decide that your product nobody needs, here and have forced to cut prices: in honor of the fifth anniversary of the founding of the company, the 46 th anniversary of Yuri Gagarin's flight, etc. .

The main rule of sales - they should last no longer than one month. Short time-efficient multi-day sale. The longer the event goes, the less the impressions it leaves, the less desire to be present. Why rush to the store, if the term is not defined action discounts?
Indefinite discount - it's just another price of goods.

Option: sale or price reduction may be declared only for 2 hours per day (daily, weekend).

By the way:
In Europe, three out of four buyers come to the store in connection with the sale.

The method works well, and sales in the service sector, in restaurants and cafes. You can declare a general decline in prices for individual meals for particular groups of visitors, such as discounts for newlyweds, family discounts, "happy hours" (usually in the dead time from 16.00 to 18.00, visitors are offered some free drink (beer mug, glass wine, cup of coffee) in addition to order lunch.

3. Special prices and wholesale sale
In this case, the price reduction does not regard individual commodities, and small shipments.
Examples: selling canned (2, 3, 5 cans), chocolate (2, 3, 5 bars), cookies, soft drinks (2,3,5 bottle). One bottle of soda costs 20 rubles, three bottles - 57 rubles, etc.

Option:
Free offer single item, a member of the party (declaration: "When buying a nine-tenth of beers supplied free of charge").

4. Combined sales
It applies to the complementary goods. The system price is set below the sum of the prices of goods sold in this way.
For example, the sets (items 3-5) of different grades of soap, chocolate, toothpaste, canned.

5. Offset second-hand goods when purchasing a new
In fact, it is a hidden price reduction. Mainly used in the sale of expensive machinery and equipment.

Example: If you purchase a new sofa from you take a used sofa, regardless of its condition; the same applies to cars, TVs, VCRs, expensive watches. The amount owed compensation is set in advance.
Taking back goods usually goes straight to landfill. Here we are dealing with an ordinary discount, which is accompanied by the provision of services (getting rid of unnecessary items).
The size of the return value generally correspond to lower prices by 10%. Originality reception ensures its extremely profitable advertising supply and ensures good results.

Psychological prices
29 rubles, 99 euros, $ 499, etc. Use them all the time. Even if your customers are aware of the fact that two hundred ninety-five - is, in essence, the same as three hundred, but their eyes see the number "2", their subconscious mind says, "Three hundred dollars - three hundreds, 295 - this is something that exceeds hundred, yet not three hundred. "

11 types of content for resale


№1. The letter of thanks.
Thank the customer for the purchase, let it be small, but we are preparing doprodazhu, is not it?
Thank-you letter can be sent by e-mail, mail, hand in hand. More can be packaged in the form of appreciation of compliments: a symbolic gift or additional services. For example, a chain of restaurants "Mafia" begin to thank the customer, before he received the order. Waiters and then bring nice compliments from the chef.

№2. Polls.
Ask the buyer reason like that we would like to improve, how to amplify. Thank the person and ask what it lacks.
For example, the Kharkiv yoga studio to basic subscriptions well doprodaёt-depth workshops on breathing, eating, articular gymnastics. The requirements are shown in the polls.

№3. Secret offer.
Write a letter to the customer and offer him an individual discount, a gift to any date or items for testing.
It is important that this proposal was very personal, and not copied from an advertisement for a wide audience.

№4. Articles-management.
Configure the need to re-purchase at the expense of such a format as "paper-guide." It is important that these were professional texts, videos and photos, to answer the question "how".
These articles reinforce the company for expert status and increase the trust in the customer. A person do not need to waste time searching for another store or a similar product. He knows you, you believe you willing to pay again.

№5. Reviews of products for doprodazhi.
Professional photo and video reviews talk about the updates, especially their use of form and momentum, "I want this."
Here, in the first place, and the image quality advantages of juicy feed product.

№6. Reports on sales, discounts, promotions.
Such messages can be in social networks, email, mailing lists, text messages, brochures, magazines, newspapers and so on.
Importantly, do not forget to inform the audience. Often there are advertising campaigns, which knows only the director and the advertising department.

№7. Reviews.
Social proof has always been, is and will be a strong factor in building trust. Reviews work not only for the first sale, but for repeat business. Especially if it is the recommendation of opinion leaders.
How to deal with this type of content we wrote in a recent article: "How to prepare a marketing review." There you can download the checklist on the subject.

№8. News.
Inform customers about new products, which will soon appear on store shelves, whether goods or services. How to write the news, you know. The main thing - do not forget to enter this type of content in your publishing plan.

№9. Life hacking.
Good form the need for additional products in the style of life hacking "see how this product is combined with this" or "5 ways to make this thing even better."
Life hacking - a fairly new and fashionable kind of content has a viral potential.

№10. Tips, Tricks, master classes, tops.
This includes any content confidence. So we call the massive material that the audience likes to read, repost and comment. Look at the popularity of such portals as cluber.com.ua, top.thepo.st or adme in the new format. These are some tips, secrets, tops, chips and so on.
Working? Still would. Use this format to work with the goods on doprodazhu.

№ 11. Interviews.
An interview with an expert, who will speak about the appearance of brightly in your portfolio or cool new products will tell about their successful experience in the use of goods - perfect "lie" in the general field of content marketing.
The main rule: to be in full view of customers. Pamper them with different content simultaneously developing loyalty and creating demand.

Tips from Seth Godin.


We are offering 5 tips from Seth Godin. Do not look for a magic wand: they do not include techniques like you right now to increase their profits. But they are essential to understand how the scheme of sales, in principle - in the mind of the customer. Without this understanding of the sales will be. None. Never.

1. Why do not we buy?

We register online / pay attention to / make a decision to buy from marketers only if:

what is promised, in our eyes, is more valuable than the price for the acquisition;
while we believe that the acquisition of the right is better to address to you.
This principle works everywhere. Not only in promotional materials, but also in the executive summary, business meetings and even for a teenager who mows your lawn.

If your marketing does not work, the reasons are two: either you promise something uninteresting (or interesting enough), or the buyer does not believe that the acquisition of the need to speak to you.

2. In order to be heard, to listen to others

Many new entrepreneurs make the same mistake: they invent something amazing and waiting for clients themselves lined up to them in turn.

Or go to the retailer, or salespeople, or mediator - and wait until they make a stunning offer to clients, to themselves they could pull most of the profits.

In fact, all of the clients - this result is not what happens to you and what you have undertaken to do so. This process is the first and main purpose of the existence of your company.

Attention and confidence to the customer means more than anything else, because so you have a chance to talk about themselves, and the story can be spread, and that this will lead to a queue of customers. But this is the last step, not the first.

3. If you lose, invest more

The downward spiral is known to all. For example, a problem with alcohol leads to a loss of employment and loss of employment leads to the fact that the unemployed person starts to drink even more. Bad customer service leads to the fact that customers choose other sellers or suppliers, and this leads to the fact that the client department to cut the budget, and the problem is aggravated even more.

Your boss's constant anger because he doubted his leadership qualities. Bad character even more worsen its relations with subordinates, and he falls into even greater stress, which leads to an even greater expression of discontent with his hand. Workers upset to give a negative assessment of the work of the boss, and invest less and less power, and certainly get even more reprimands.

Initially, the degradation is slow, but gradually increasing speed.

This long-term problem can not be solved by any one swift motion. Instead, you need to change direction - not to move down the spiral, and climb it.

The most obvious, simple solution - to continue to live in this turn of the spiral. "When I'm stressed, I was paralyzed, so I need to figure out how to avoid stress." The plan is simple - stop wasting time on those actions that predictably lead to negative consequences. The plan is simple, but it rarely works.

More effective working methods of tracking down. Once you learn how to keep track of what it is now moving downward spiral, you will begin to understand what the circumstances or conditions trigger the process. Later you will learn how to manage their condition, and the same circumstances force you to climb up.

"Here I am, I'm moving down. What will it cost me to change direction? Who can help me? What should I do to learn? How do I change my habits and reactions? ".

The same principle works for organizations. At the fish restaurant sales decreased. Rather than cut back on salaries to its employees (downward movement), its director borrows money and buys the freshest and highest quality fish (upward movement). At the advertising agency began an outflow of customers. Instead of having to send employees on forced leave, early

24 Ideas Copywriting For Businesses


Keep yourself, that's exactly need.

Idea number 1 - regardless of whether it is the title of the text or title of the book - your message has to be convincing, and is simply obliged to create in readers the desire to know the details (or read on).

Idea number 2 - Have you ever noticed that the most effective headlines always report the news or focused exclusively on the interests of the target audience?

Idea number 3 - your readers need the advantages and benefits, rather than the standard statements and clichés.

Idea number 4 - is not limited to the description of some benefits of your product, be sure to tell readers what they will lose if it does not acquire.

Idea number five - if you would like to draw your attention to some important point - it should be reflected in the text of at least 3 times in different formats.

The idea of ​​number 6 - the old saying goes, "The more you say - the more you sell" is true: long text more compelling than short.

The idea of ​​number 7 - if you would like to find a good copywriter - first you need to find a "hungry" the reader and consumer - this will help make your ad more saturated color.

The idea of ​​number 8 - a good copywriter never works from 9.00 to 17.00 - he is always with a pencil and a notebook to record the time who came to the idea successfully and not lose it on the way home.

Idea number 9 - your title should refer to a specific target audience, if you know in advance the details of your potential customers - immediately you will save yourself a lot of unnecessary marketing activities.

Idea number 10 - put in the title of the most important benefit to the reader immediately received an answer to his question, "Well, here it is interesting for me?"

Idea number 11 - whether that curiosity has always been a powerful emotion to attract attention - it does not flirt in the text, it is better to inform readers about the specific benefits.

Idea number 12 - news - a great way to draw attention to the title, so when you have news - shout it loud and clear.

Idea number 13 - put in the message headers in the style of "Quick and easy" - just make sure it's actually true.

Idea number 14 - your text should be drawn up as if you are communicating with one another - be friendly and show their individuality in writing.

Idea number 15 - is added to your writing enthusiasm and passion - sometimes it seems odd, but actually attracts readers.

Idea number 16 - write for your ideal reader and use personalized momentum "you" and "your." Even if your texts will be read by thousands of people, it is each of them feel it is a private treatment.

Idea number 17 - not to lose readers in the middle of the text, the page always finish incomplete sentences - the first part on one page, and continued - on the other.

Idea number 18 - your writing to be read easily, if you use white space between paragraphs, with one paragraph should not exceed 5-6 lines.

Idea number 19 - for easier reading your texts using the key and highlight the desired thought that the reader necessarily acquainted with them.

Idea number 20 - in your text must be some compelling subheadings to help keep the reader's attention throughout the text.

Idea number 21 - Your subtitles should be kept separate to "sell" the message - then readers who simply "scan" your writing, be sure to pay attention to them.

Idea number 22 - use graphical tricks to attract attention to your message and make it more convenient for the study - "Bullet" ("Bullet), numbers, capital letters, underlining, italics, frame, etc.

Idea number 23 - effective copywriters always recognize the greatest pain of his readers, concentrating his belief around the pain, and then offer a solution how to eliminate such pain.

Idea number 24 - you should think about your "PS" as the title of the second. It is the second most read part of the text, so the boost it somehow.

Top 5 reasons for making a purchase


Most online purchases - target. However, the greatest profit comes from impulse purchases. Ie committed in an outburst of emotions when emotions dominate over reason. How to persuade the buyer to such a state? First of all, to know the motivations of the consumer to take action!

Motive №1.

The quest for comfort. The most basic motive! We all want to make life better, to elevate your life, basic needs (hunger, thirst, safety, etc). If you managed to convince the visitor that without your explanation it will feel uncomfortable - you are on the right track!

Motive №2.

The prestige and self-assertion. We all have an urge to be as good, but better than the rest. It is this desire and forces the buyer to give their money to the "status" gadgets take on credit expensive cars, buy cosmetics and perfume "like Angelina Jolie (Scarlett Johansson, Mila Kunis)." Therefore, it is important to convince the consumer that your product will emphasize status of the owner. Even if you are selling fastening materials or services for the promotion of sites!

The motive №3.

The desire to follow the majority. This motif is based on the previous one. It is expressed in an effort to keep up with the fashion, to keep up with the times, use things that compliment the rest. Do you want to profitably sell your product? Show that the bulk of the customers approve of it!

Motive №4.

The desire to save money. People want to look good, fashionable dress, use the latest in technology / applications / software. But ... at a minimal cost! That's why there are all kinds of sales, discounts and promotions to and inspire impulse buying!

Motive №5.

The pursuit of an ideal. No matter how much we repeated psychologists unreachable absolute ideal, modern society tends toward perfectionism. Suffice it directly or indirectly, to declare that "a successful man / perfect wife, mother, mistress chooses (product name)!" As sales rise by 30%. Why not 100%? Just in the modern Internet space is impossible to increase the conversion (the percentage of visitors who have made purchases online) without assistive technology.

Sales effectiveness: The Magic of the first contact


I must say that most sellers do spoil the first conversation with a customer on the phone.

Do not be like the 90% - regularly perform housework. Internet, local business publications, personal business relationships, learning the specifics of your industry - use every opportunity to show that you are not a dealer, and the professional and serious seller who deserves time, attention, respect and trust of its customers.

What are the three challenges facing the industry, which employs your client? What are the three challenges facing the company is your customer? How do they find their clients? How do they make money? As soon as you become aware of this information, offer your product / service as the solution will be for you plёvym case.

But until then your business will fall apart before your very eyes.

Caution: Under no circumstances should you bother to the customer with a question: "Well. Tell me, how are things at your company. " Imagine that I purchaser. You know what I tell you? Lean closer ... not my job to teach you what you must know !!!

Sorry, of course, but it feels so your client in this situation.

In this age of information, you can find anything.

You can ask him to tell about his department, but his company and even more so the industry you have to know in advance!

The most effective phrase in such a situation: "While I was preparing for this meeting, I learned that you / your company ... (fill in the blanks)."

In a nutshell, examine the field of play: competitors, challenges, achievements, key players.

A good example

I recently met with a new potential customer. He came to his office, shook hands, placed in the chair.

He began to ask me questions, then rummaged in his desk and fished out my book "Fundamentals of motivation." "Where did you get it?" - I asked. "Ordered, - he said. - I wanted to know more about you and went to your page. Now I understand what you're doing. " WOW! Preparation! (By the way, now it is my client!).
And here is the formula for success:

R + A + I = B ++++

Training + Home Research work + = strong first impression!

The magic of a good relationship

Let's talk about relationships, not about understanding and stuff, about which firmly on all kinds of training, but about normal human relationships. Those that require you time and effort. Those that are built on trust and professionalism, not on "how to sell more."

Sometimes the irony is that you need to go straight to the point - this is an expression of respect and professionalism. Do not praise the family photos and sports trophies, do not act according to a standard scheme.

Appreciate your time and the time of your customer (On the enthusiasm can be found in the course of the conversation). And another 100 vendors who were before you asked him the same stupid questions!

I spent many years in corporate America. I love lighthouses and everything associated with them. And my office was lined with modelka boats and lighthouses. Every seller who came to my office, saying, "Oh, you like lighthouses?". So I began to hold meetings with them in the conference room. What a stupid question ?!

You need to be different from everyone! To your customer raised his hands to the sky and said, "Lord, finally a normal person!"

Ask questions, not vparivayut goods.

The best thing you can do - is to show genuine curiosity within reasonable limits.

What do you think, why do TV interviews and talk shows these ratings? Because people like to share information. They like to talk about themselves, they like to hit the other.

Leading these programs have a keen and genuine interest in different aspects of human life (politics, science, entertainment, business, government, medicine, sports, law, art, etc.).

The surest indication that the first conversation with a customer goes well, it will tell you if something like "That's a good question" or "Do you know me that no one has ever asked."

N Focus
14:16:19
Disintermediation, or need to sell easier

Why do I often say that the distribution as a kind of business is dying? Not only because in front of me there are a lot of examples of that is the process of ideas and he - do not pay. I undertake a couple of minutes to show that the process of getting rid of intermediaries mass has a clear and irreversible trend.

Disintermediation

Disintermediation (disintermediation) - marketing is to eliminate the intermediaries of the marketing channels, supply chain movement of goods from the factory - the consumer. Disintermediation - which means doing everything possible, what would sell products directly to customers rather than through wholesale resellers.

There are four main reasons for the mass, in many market segments, observed the process of eliminating the middleman, the presence of those reasons set forth in the 4 types of disintermediation. So, there are:

disintermediation process - is one in which technological reasons;
Professional disintermediation - the cause in changing ideas about professionalism and obtaining sources of professional knowledge;
Corporate disintermediation - the cause of which in the development of business processes.
Cultural disintermediation - the reason for which the growth of general education, consumer culture
Technological disintermediation

Technological disintermediation - is the elimination of a professional intermediary and its replacement ... more technological circuit device (vending trade, for example), sales techniques, besides not yet try to influence marketing (information) channel. Logichticheskaya distribution dedicated to commodity-distribution "dostukalas." Today, the manufacturer receives a distribution channel, not as a means, but as the distance between the adoption of decisions by the buyer to purchase goods / services and the start of consumption of selected products. Therefore, reducing the channel perceived by the manufacturer as an approximation for consumption. Consumers, too, are happy to buy in the "chain stores", "without intermediaries", "without charge", "straight from the factory," and against other agitation. Straightening the channel and reduce channel units contribute bank lending, leasing, development logichticheskoy infrastructure, electronic communication, sales, accounting and control.

Professional disintermediation

Professional disintermediation - the elimination of this "person of influence", "freelance" agent before giving information, advice and his authority to assist with decisions about the purchase. Today, the seller in the sales area store is less aware of the product sold by them than the page ofsayta producer - is no longer a beacon of knowledge and not a guru. Finally, a smartphone in the hands of the buyer put such a "seller" in his Lokhovsky place. Modern multiplicity of channels of information leads to the fact that the client accesses to the seller only after studying the available information and make a decision, not so much for the advice, but rather to clarify some information that sufficiently often has only the producer and that he had already share with the buyer.

Corporate disintermediation

Corporate disintermediation expressed in the growth of efficiency of business structures manufacturer, simplifying organizational structures with the distribution and securing the roles and rights in the organization. Today, middle manager has more knowledge and experience, get more opportunities and rights to make decisions. In other words, as an intermediary and advisor are able to perform many of the managers of the manufacturer. And if before such managers were few and they were concentrated there, Ged quickly turned around a lot of money - in distribution, today has more trade specialists, increasing the well-being products that ilk can not afford to educate and motivate these professionals.

Cultural disintermediation

At the heart of the cultural disintermediation - an increase of skills and abilities of buyers related to autonomy in making decisions on their own ability to understand anything in the face of uncertainty, increased risk,